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Hey EC! nice work getting all the info across in the American Airlines piece. Your pacing is a bit robotic, work on varying it throughout to sound more conversational.
it’s probably not worth mentioning, but I thiiiink your laptop mic may be a bit too echo-y to be totally effective. if your usual mic is still out, try using a phone with a voice notes recording app if you have it, it may sound cleaner than your laptop. good luck!