[John Trape]

Hi Mary,

I thoroughly enjoyed listening to your recording. Among the tips that I will take away are your enthusiasm, conversational tone, and relaxed voice. I felt that I was not being rushed through a script. In fact, I forgot that I was listening to a script. Rather, by giving me the time to absorb the story of Chico’s, you were piquing my interest in the company.

Kind regards,

John