[mkell755]

Hi RYoung, thanks for the feedback. I agree with not lifting pitch in general on the last word, so I will work on that. I have received a lot of comments on dialing up the energy, so trying to be mindful of doing that and not sounding boring; I tend to get monotone if not specifically thinking about making it sound conversational and varying pitch, but it needs to sound natural too. Thanks again, all good points!

Mary