Forum Issues and Feedback

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    Topic
  • #15478
    Edge Studio
    Edge Studio Staff

    Are you having trouble with our Community Forum? Need help navigating our website? Please let us know! Edge Studio routinely monitors the forum, so this is the best place to let us know if you have any questions.

    Please remember to stay positive, and to refrain from discussions that involve direct competitors with Edge Studio’s education programs.

    • This topic was modified 1 year, 5 months ago by Edge Studio.
    • This topic was modified 1 year, 5 months ago by Edge Studio.
    • This topic was modified 1 year, 2 months ago by Andrew Warner.
Viewing 26 reply threads
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    Replies
  • #58510
    mkell755
    Participant

    Good morning! I am having trouble posting to the Feedback Forum. I can respond to others but not upload my recordings for others to hear. I have not had any issue with this in the last 3 weeks until last night. Is there something I can do? I tried rebooting, restarting and changing my password but that did not help. Thanks for your help!

    Mary

    • #58676
      jonathan.anderson
      Edge Studio Staff

      Hi Mary,

      Sorry about that! Let me look into this, and see if we can’t come up with a solution soon.

      Best,
      Jonathan

  • #58474
    kfvoice
    Participant

    Why is it that the edit function on one’s posts goes away after an edit or two? In all the online forums I have been on, that option is pretty standard. Is it possible to get a delete button, too?

    • #58705
      jonathan.anderson
      Edge Studio Staff

      Hi! There is a timer on all the posts, something like 15 minutes. That gives you a 15 minute window to make any edits you’d like, and then the post is locked in.

      If you post something by mistake, or would like a post taken down, you can always reach out to us in the office and let us know. As an admin, I can go into the forum and remove anything that needs to be taken down.

      • #58740
        kfvoice
        Participant

        Thanks Jonathan! I have never seen a timer on an edit for a personal post before. Thank your for the clarification.

        I’ll be reaching out within the next couple of days in regards to a duplicate post.

  • #58259
    wilddoktor
    Participant

    Is there a way to know if my “monthly contest” submission was successfully received? That page has a few issues, so I’m not sure if I should submit again or not. Thanks!

    • #58591
      jonathan.anderson
      Edge Studio Staff

      Hi! I just checked and your recording for the audition contest was properly uploaded. You can always reach out to us and ask, but if you upload a recording and hit submit, you can rest assured that we received your audio!

      • #58607
        wilddoktor
        Participant

        Thanks! It seems that section of the site needs work; no matter what browser I use, the playback of previous months winners doesn’t work. And, there’s only one previous month.

        I love the new look/feel of the site, it just seems to need some tweaking.

        • #58677
          jonathan.anderson
          Edge Studio Staff

          Oh, that’s not broken, we just were not able to upload all the submissions from our old site to our new site. Starting with November’s contest, everything should work just fine.

        • #59274
          wilddoktor
          Participant

          Now that the winners have been announced, I don’t see my submission listed in the 4 pages of submissions.

        • #60640
          ChanishaVO
          Participant

          I’ve been seeing similar issues. The website gives an error whenever I try to upload an audition. I’m not sure if it’s because of the file format (I’ve been submitting a .wav file) and there’s no other confirmations. My audition is also not listed anywhere.

  • #58149
    RYoung
    Participant

    Just wondering if there is a way to notify people that they received a new reply say on a script they posted a few pages back without having to scroll thru pages?
    Maybe I’m missing this in my account page but I don’t see it, I know there’s no email notification anymore 🙁
    RYoung

  • #57805
    AlexisVO
    Participant

    Can I upload a profile pic? It would make it easier to find my replies and posts in the forum. I tried to do that on the update profile page but when I click the gray person icon, nothing happens. Thanks.

    • #58251
      jonathan.anderson
      Edge Studio Staff

      Hi AlexisVO- our developers just fixed that functionality, so go into your profile and try to upload a picture again, it should work now!In your profile, scroll down to the very bottom and you will see the “Profile Picture” section. Select the picture you want to use, and hit update profile. You should be good to go!

      • #58275
        AlexisVO
        Participant

        Thanks for letting me know. Did you see my previous question about email notifications? Thanks

  • #57800
    AlexisVO
    Participant

    Is it possible to get an email notification when someone comments on my forum post? The old Feedback Forum used to do that but I can’t figure out how to do that here.

    Thanks,
    Alexis

    • #58276
      AlexisVO
      Participant

      Jonathan, do you know about this? Thanks, Alexis

      • #58678
        jonathan.anderson
        Edge Studio Staff

        Hi Alexis- I actually don’t have an answer for this just yet. I’ll need to discuss with our developers and get back to you.

  • #57314
    Tammy
    Participant

    How do I leave feedback on someone’s voiceover?

    • #57469
      jonathan.anderson
      Edge Studio Staff

      Thanks for participating in the Edge Studio Community Forum! In order to respond to an individual user’s recording on the Feedback Forum, you need to make sure you are logged in with your Edge Studio website account, and find the recording on the forum you wish to respond to directly. Then, click on the “Reply” button on the right side of the grey line that has the date the audio was initially posted. That way, your reply will be nested directly under that user’s audio.

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