Reply To: Feedback Forum
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February 2, 2021 at 8:07 am
#62386
Participant
Yes, I noticed the difference as well. In my humble opinion, your first read comes across as a straightforward, non-interpreted reading of a script, while your second read brings that script to life and makes me feel, as a potential customer, that you really believe in the service that American Express provides. Very, very professional interpretation of a script! John