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Hi Katelyn, Nice! Well done making CRM sound “sassy”–no mean feat putting a little juice in something traditionally so dry. If I were to nip-pick anything, I hear a touch of hiss on some of your “S” sounds (like “scooter dealershipsssss” at :20) Something I struggle with myself, so I might be simply be overly sensitive to it when I think I hear it. Break a leg!